Published October 17, 2022
New User Accounts: How To Place Easy Custom Sock Reorders
Our new user accounts are here! These new user accounts will allow you to keep track of past and current projects, easily reorder, quickly start new projects, and much more!
If you are an existing customer, then this video will help walk you through reordering a past design in just a few easy clicks. If you are a new client, we’re excited to work with you! This video will show you just how easy it is to get amazing custom socks at any time through your new account. Let’s get started designing some awesome custom socks!
Step #1: Login
Login to your user account here. The best way to access this page at any time is through the Login button on our home page. Don't see a login button? You're probably already signed in!
Step #2: Find the previous order that you would like to reorder.
From your account home page, navigate to the "Orders" tab in the top left underneath your name. This will have a list of any active or past orders.
One you have found the order that you would like to reorder, click on the "View Order" button on the right. Here, you can review the designs from that order, and make sure those are the ones that you would like to order again.
If you need to change the quantity or delivery address, that's fine! You will do that in Step 3. If everything else looks correct, click the blue Reorder button on the right.
Step #3: Verify shipping and quantity details and order your custom socks - easy as that!
The first step in our checkout process will prompt you to verify quantity and pricing for each item in your cart. If you would like to order more or fewer socks than your previous order, this is the place you update that information.
Then, we need to know where and how to ship your socks! You can enter the same address as the previous order, or update using our autofill option. If you have a Shipper Number, we can easily ship on your account at no charge to you.
With our incredibly quick 5 day turn, your socks will ship to you very fast. However, if you have a little more time, we have a flexible shipping option that qualifies you for free shipping. We also offer expedited options if you are on a tight timeline.
Once you have verified all of those details, simply review the order information one last time, and hit the red Approve Order button to send your order straight to production!
If you have any questions, you can use our Live Chat feature within your user account, or you can always give us a call at 1-800-618-4861 and a real human will provide you with assistance. We also welcome any and all feedback! We are consistently working to improve these tools so you can get custom socks faster and easier. We look forward to working with you and helping you design the coolest socks possible for your business!