Everything you need and want to know about ordering custom socks

Frequently Asked Questions

Ordering custom socks is honestly a very easy process, but we are here to answer your questions! If you can’t find an answer to your question here, our Account Managers are standing by to answer your call. We pride ourselves on our customer service – just give us a shot!

General Info

What is Sock Club?

Where are your headquarters?

What makes you different from other sock companies?

What kind of socks do you make?

How do I order custom socks?

How can I contact Sock Club?

Ordering

What is your minimum?

What sizes do you offer?

Do you offer a hang tag for the socks?

Do you offer special box packaging?

What kind of sock lengths do you offer?

Do you make custom athletic socks?

Do you offer spec samples?

Design

What are your socks made of?

Is design assistance included in the price of socks?

How long does it take to get my sock designs?

Can I design my own socks?

Is there a limit to how many colors I can have on my design?

Do you offer PMS Color Matching?

My design has a different left and right sock, is this possible to do?

I'm not sure what to put on my socks for my company. Can you help me with that?

Do you make tube socks or medical-grade compression socks?

Production

What is your typical lead time?

Can I do a rush order?

Shipping

Where are your socks manufactured? Where is the origin point for shipping?

Do you ship internationally?

Will I get tracking information for my order?

Can I ship to multiple locations?

Can we ship using our own shipping account?

Pricing

How much do socks cost?

Do you charge any additional fees?

Can I get a discount?

Do you charge based on the type of design or the colors on the sock?

How do I pay?