Sock Club, in our ten years, has gone through several iterations. Through those iterations and phases, we are lucky to have great employees who have weathered storms and grown with us.
We started in 2012 as a sock subscription service, with zero full-time employees. At that time, Co-Founders Noah and Dane were roommates, and recruited friends and family to help pack the subscription shipments manually each month. And, yes, most of these “employees” were paid in beer and dinner.
Eventually, Dane and Noah quit their day jobs to focus on Sock Club full time. Then, we hired one Designer. Then, we hired one part-time Operations Manager.
Today, Layla Hubbard, that first Designer, is leading our Design team of 12 in-house Designers. That part-time Operations Manager, Max Williamson, is now our Director of Sales.
Account Manager Kristen Jimenez joined the Sock Club team in April 2019 as part of our Customer Service team, working to take excellent care of our subscription customers and store orders.
Since she started, she has been an integral part of the office management team, the trade show preparation team, and the Accounts Receivable team.
Recently, she joined the Account Management team, where she puts her extensive knowledge of the business and dedication to customer service to work for our custom sock clients.
Our team sat down with Kristen to learn a little more about her and her time at Sock Club thus far.
SC: What's been your favorite thing about working at Sock Club?
Kristen: Being inspired on a daily basis by all of the amazing people on our Team!
SC: What's it like being an Account Manager at Sock Club for someone who wouldn't know at all?
Kristen: I get to help people make their sock dreams a reality! Guiding them through the order process, providing great service and answering LOTS of emails :)
SC: Who or what inspires you?
Kristen: My clients! Building relationships with them just makes me want to work harder and provide the best service possible.
SC: What’s the last book you read? Why/what did you learn?